How we collect, use and disclose personal information:
We only collect personally identifiable information as required to be able to provide you with ShuffleSpace services. We do not indiscriminately collect or retain information. We typically collect personal information that you voluntarily provide, such as your name, email address, language, a password, mailing address, phone number and billing information. The purposes for collecting personal information about our customers and prospective customers is primarily to provide services, communicate with our customers, and improve our service.
We collect web browsing data as our customers use our website, such as IP-address, pages visited, Internet browsers. All this information is aggregated and used by us to deliver our service and to make improvements that will benefit our customers.
If you register for an account your credit card information is provided to our payment processing provider Stripe. In order to secure your billing information we only retain the first six and last four digits of your credit card number and the expiry date. We also collect information about your use of ShuffleSpace services including your frequency of use, orders and storage requirements. We use this information to enhance your service experience and improve upon the overall service.
We do not exchange or sell personal information. Personal information supplied to us is confidential and we do not disclose the information to any third party except with actual or implied consent, in connection with a change of control transaction or as permitted or required by applicable law or court orders.
We may work with third parties to deliver parts of our service, for example without limitation to, web hosting, payment processing, website analytics or customer support. We only disclose information that is necessary for them to complete their function and they are contractually bound not to disclose or use any information provided by us to them for any other use.
If you opt-in to receive marketing communications from ShuffleSpace we may use your contact details to send you ShuffleSpace news, relevant information, special offers and promotions. You may opt-out of receiving these updates at any time by following the opt-out instructions in the communication.
Protecting your personal information:
We strive to maintain personal information in as accurate, complete and up-to-date a form as necessary to fulfill the purposes for which it was collected. We protect personal information by security safeguards appropriate to the sensitivity of the personal information, regardless of format. Our security safeguards include premises security and restricted access to files containing personal information. We use internal passwords, security policies and technological safeguards such as encryption, firewalls and SSL. We recommend that you do not disclose your password to anyone.
Accuracy of your information:
It is important that the information that we have on file be accurate and up-to-date. If any of your information changes while you are using our services, please update it in your ShuffleSpace account or email us at firstname.lastname@example.org so that we can make any necessary changes. We may also ask you from time to time whether your personal information is up-to-date.
Access of your personal information:
You may write to us to request access to personal information about you. You also have a right to request an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law. For example, if the requested information would reveal personal information about another individual, your request for access may be limited or denied. We will generally inform you if we are holding personal information about you, as well as details about the personal information. We reserve the right to confirm your identity before complying with any access request. If the request for access is denied, we will provide an explanation of the reasons for the refusal. We will respond within thirty (30) days of receipt of your written request.
You may at any time request correction or erasure of your personal data and object to any processing of your personal data by emailing us at email@example.com. It may not always be possible for us to comply with your request for instance if we are under a legal obligation to maintain your personal information. You may also update your personal details by logging into your ShuffleSpace account.
You may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to legal and/or contractual restrictions and upon reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your personal information will impact our ability to provide services to you and result in the closing of your ShuffleSpace account.
You can ask us not to send you marketing communications by following the opt-out instructions in each communication or you may let us know by sending an email.
Questions, Concerns or Suggestions:
If you have questions regarding our policies and practices relating to our handling of your personal information, inquiries should emailed to: firstname.lastname@example.org We will investigate all complaints and make every effort to resolve your concerns.